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AI that knows your business, and only what each person may see.

A context layer connects your documents, email, ERP and CRM so AI answers from your own information, cites its source, and respects every permission.

What it does for a business

Answers with sources

Every answer links to the document, record or message it came from.

Permission-aware search

If a person can't open a file, the AI can't use it for them either.

Drafts from your own material

Proposals, replies and reports built from past work and current records.

Knowledge that stays current

New documents and records are indexed as they arrive.

Who it's for

  • Teams that spend hours finding information across systems
  • Firms with large document repositories: legal, healthcare, finance
  • Anyone who tried a chatbot that didn't know the business

How we keep it safe

Private and local first for critical and sensitive data. Partnered cloud models only when a task needs them, behind a policy gate, with audit logs and monitoring you can see.

Technology stack

What we use for RAG & context layers, and what each piece is for.

Offer

MVP in one week

A working AI product in your users' hands in seven days, built on our proven components.

Offer

Free MVP for startups

No-obligation free MVP for startups. Scope agreed in the free consultation; you keep it either way.

Offer

Free fix-up for AI-built apps

Built your app with AI coding tools but it isn't secure or won't scale? We review it free and fix the critical security and scaling issues free.

Sources
Do

Documents

PDF, Word, scans via OCR, SharePoint, Google Drive

Co

Communication

Email, chat and meeting transcripts

Sy

Systems

ERP, CRM, helpdesk and databases through connectors or APIs

Retrieval
Ve

Vector databases

Milvus, pgvector, Qdrant for semantic search

Ke

Keyword search

Solr / OpenSearch for exact terms and IDs

Re

Rerankers

Cross-encoder models that put the best passage first

Orchestration
Ll

LlamaIndex / LangChain

Pipelines for chunking, retrieval and answering

Ag

Agentic retrieval

Plans, searches, digs deeper, organises

Ci

Citations

Every answer linked to its passage

Security
Pe

Permission sync

Access rules copied from source systems

PI

PII redaction

Personal data masked before any model

Au

Audit

Who asked what, and what was returned

How we deliver it

Typical phases and timelines; your plan is agreed after the free consultation.

  1. 1

    Source inventory

    Which systems, which documents, which permissions

    1 week
  2. 2

    Pilot index

    One department's knowledge, evaluated on real questions

    2–4 weeks
  3. 3

    Production layer

    All approved sources, permissions enforced, monitored

    4–8 weeks
  4. 4

    Extend

    New sources and use cases on the same layer

    Ongoing

Real examples

From products we built and run, and engagements we measured.

Real example

LexEdge, legal practices

RAG over 1.2M+ court orders plus the firm's own matters, with a citation check that allows zero invented cases; 6.2× faster case prep across 240+ practices.

See LexEdge
Real example

PlasmaText, researchers and advocates

AI answers only from the user's own sources, with page-level citations, and sends only the needed passages to the model.

See PlasmaText

Under the hood

The technical detail, for your engineers.

Ingestion

Connectors for files, email, chat, ERP and CRM; OCR and vision for scans; chunking tuned per document type.

Retrieval

Hybrid search (vector plus keyword), reranking, and multi-step retrieval that plans, searches, digs deeper and organises.

Permissions

Access control lists copied from source systems and enforced at query time, not just at indexing.

Quality

Grounding checks, citation validation and an evaluation set of real questions scored before and after every change.

Questions we're asked

How do you stop AI making things up?

Answers must be grounded in retrieved passages and cite them; ungrounded answers are refused or flagged.

Does it respect who can see what?

Yes. Permissions are enforced when the question is asked, not just when documents are indexed.

What about scanned paper?

OCR and vision models turn scans into searchable text.

Can it run privately?

Yes: index, models and search can all run in your environment.

Which systems can you connect?

Files, email, chat, ERP, CRM, helpdesk and databases; anything with an API or export.

How fresh is the information?

New and changed content is indexed continuously, usually within minutes.

What languages does it support?

Most major languages, including Indian languages; we test quality on your content.

How do you measure answer quality?

An evaluation set of real questions is scored before launch and after every change.

Is our data used to train AI models?

No. We use private models or enterprise agreements that forbid training on your data.

How do we get started?

Book the free two-hour consultation. We look at one real workflow and tell you whether this technology fits.

Is there a guarantee?

Yes. Engagements we take on carry our 10× productivity guarantee on the agreed workflow, or the fee comes back.

Products built with RAG & context layers

Other technology

Where would RAG & context layers help your business?

Two free hours on a real workflow. We'll tell you whether it fits, and what it would take.

Book the free consultation